Jill worked in both the medical and social work fields for over 12 years, and in that time, has learned about trauma and the human response. From the Emergency Room, to Child Advocacy, Jill enjoyed helping organizations reach their full potential with staff, leadership, volunteers, and clients.

While at CASA of Central Oregon, Jill was able to work at every level in the organization from intern to Operations Director. In that time, Jill helped the organization grow, develop, and change into a larger organization. She used Trauma Informed Care to work with staff, community stakeholders, volunteers, and clients which helped CASA serve the communities most vulnerable population in a compassionate and caring way.  She increased volunteer satisfaction, and helped navigate the ever changing Covid landscape and work flows. 

Jill also worked with the Redmond Senior Center to analyze and develop a process to re-open following the closure due to the Covid pandemic. While at West Bend Family Medicine, Jill was able to improve staff morale, retention, and training in order to increase patient care and satisfaction. She has improved the processes, procedures, and functions of WBFM so that they can work more efficiently.